When a human rights complaint has not been resolved through the early resolution processes, the HRCO may conduct a formal investigation. A formal investigation includes:
1. Interview the Parties
During a formal investigation, the HRCO will interview everyone involved, which can be a lengthy process.
2. Information Gathering
The HRCO will require a complainant to supply evidence to support their position, including written documents, names of witnesses, emails and other relevant information.
3. Investigation Report
Once interviews are completed and the necessary information has been collected and assessed, the HRCO will write a report based on the findings.
This report will determine that the matter has either been:
- Substantiated; or
- Not substantiated
The report is then reviewed by the Human Rights Commissioner before being sent to the parties.
Learn more about the HRCO Complaint Process Flowchart (PDF)
Next Step: Conciliation