Formal Investigation

When a human rights complaint has not been resolved through the early resolution processes, the HRO may conduct a formal investigation. A formal investigation includes:

​1. Interview the Parties

​During a formal investigation, the HRO will interview everyone involved, which can be a lengthy process.

2. ​Information Gathering

The HRO will require a complainant to supply evidence to support their position, including written documents, names of witnesses, emails and other relevant information.​

​3. Investigation Report

Once interviews are completed and the necessary information has been collected and assessed, the HRO will write a report based on the findings.​

This report will determine that the matter has either been:

  1. Substantiated; or
  2. Not substantiated

Next Step: Conciliation